Exchange & Returns

In Sweden, remote-order consumers have the unconditional right to return a purchase within 14 days of receiving that good. In returning a good, always accompany it with your name and order number, enabling us to process the return. Our postal address is:

The Shirt Factory AB
Box 8015
SE-163 08 Spånga
SWEDEN

In returning a product, you are responsible for the shipping costs yourself.

You always have the right to try on a shirt which you have bought from us. A shirt is best tried with a t-shirt underneath.

Complaints
In cases of complaint related to manufacturing error or damages occurred during shipping, the Shirt Factory will pay for the shipping costs. Send a note in the packet about this or send a mail to us at kundtjanst@shirtfactory.se in conjunction with the returned product.